Privacy policy
Last updated: June 18, 2026
Oz Pet Vibe operates this store and website. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using our Services, or otherwise communicate with us.
Personal Information We Collect
We may collect the following categories of personal information:
- Contact details (name, address, email, phone number)
- Financial information (payment details, transaction history)
- Account information (username, preferences)
- Transaction information (items viewed, cart contents, purchase history)
- Device and usage information (IP address, browser type, navigation patterns)
Personal Information Sources
We collect this information directly from you, automatically through cookies and tracking technologies when you use our site, from our service providers, and from our business partners.
How We Use Your Personal Information
We use your information to:
- Provide and improve our Services and fulfill your orders
- Send you marketing and promotional communications (if you have opted in)
- Maintain site security and prevent fraud
- Provide customer support
- Comply with applicable legal obligations
How We Disclose Personal Information
We may share your information with:
- Shopify and our service providers (IT, payment processing, shipping)
- Business and marketing partners
- Our corporate affiliates
- Authorities when required by law or to protect our rights
Your Rights
Depending on your location, you may have the right to access, delete, correct, or port your personal information. You may also opt out of marketing communications at any time.
International Transfers
We may transfer, store, and process your personal information outside of your country of residence, ensuring appropriate safeguards are in place.
Contact
Should you have any questions about our privacy practices, please email us at support@ozpetvibe.com or contact us at Oz Pet Vibe, Sydney, NSW, Australia.