Terms of service

Last updated: June 18, 2026

Overview

Welcome to Oz Pet Vibe! The terms "we", "us" and "our" refer to Oz Pet Vibe. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

Section 1 — Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

Section 2 — Our Products

We have made every effort to provide an accurate representation of our products. Please note that colors or product appearance may differ based on your device settings. We reserve the right to discontinue any product at any time.

Section 3 — Orders

Oz Pet Vibe reserves the right to accept or decline your order for any reason. Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

Section 4 — Prices and Billing

Prices and promotions are subject to change without notice. You agree to provide current, complete and accurate purchase and account information.

Section 5 — Shipping and Delivery

We are not liable for shipping and delivery delays. Once we transfer products to the carrier, title and risk of loss passes to you.

Section 6 — Intellectual Property

Our Services, including all trademarks, text, images, and graphics, are owned by Oz Pet Vibe or its licensors. You must not reproduce or distribute any material on the Services without our prior written consent.

Section 7 — Optional Tools & Third-Party Links

Any use by you of optional tools or third-party links offered through the site is entirely at your own risk. We are not responsible for third-party content.

Section 8 — Relationship with Shopify

Oz Pet Vibe is powered by Shopify. Sales and purchases in our Store are made directly with Oz Pet Vibe.

Section 9 — Privacy Policy

All personal information we collect is subject to our Privacy Policy.

Section 10 — Errors, Inaccuracies and Omissions

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

Section 11 — Disclaimer of Warranties & Limitation of Liability

The Services are provided 'as is'. To the fullest extent permitted by law, Oz Pet Vibe shall not be liable for any injury, loss, claim, or any damages of any kind arising from your use of any of the Services.

Section 12 — Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Australia.

Section 13 — Contact Information

Questions about the Terms of Service should be sent to us at support@ozpetvibe.com or contact us at Oz Pet Vibe, Sydney, NSW, Australia.